MAPFRE - MassDot - Highway Assistance Survey

Highway assistance survey

The MassDOT Highway Division in partnership with MAPFRE sponsors the Highway Assistance Program, promoting highway safety and providing assistance to stranded motorists.

Refer back to the survey card provided by the Highway Assistance Program driver for time, date and route number information.

Time of Highway Assistance

Date of Highway Assistance

Highway Assistance Route Number

How long did you wait for the MAPFRE Highway Assistance Vehicle?

Was your driver professional, courteous and helpful?

Yes No

Was your driver able to make your car operable?

Yes No

Was a tow truck requested?

Yes No

Overall, how would you rate this service?

If you are not currently insured by MAPFRE Insurance, would you like a representative to contact you?

Yes No

Contact details

Full Name

Phone:

Email:

Additional Comments:

May we use your comments for printed publications such as Press Releases and Testimonials?

Yes No