Massachusetts Payment Plan Information
Commerce Insurance offers different payment plans for Massachusetts insurance customers. These plans give customers choice and flexibility so that you can pay for your policy in as many as twelve installments or as few as one.
Automatic Payment Plan (EFT) - Personal Auto and Homeowners Policies
For new policies, we require a deposit premium of 12%. For Personal Auto and Homeowner policies effective 11/01/10 or later, we have lowered our deposit premium to 8%. Premiums are payable in up to 12 installments which are automatically deducted from a checking or statement savings account on a date you choose. You will receive a schedule of all deductions when you begin the plan and if the deduction amount changes. Enrollment is easy, fast, and a time saving way to make your monthly premium payments. Personal Automobile policies effective 11/01/10 and later, and Homeowner policies effective 01/01/12 and later, will incur a $1.00 monthly service fee. To enroll in the EFT payment plan, you can login to your established CommerceCares account or you can set up an account at this time. Simply click on the link from the Commerce Home page under the ONLINE SERVICES. You can also complete the EFT Authorization form, located to the right under Related Forms on this page. Complete the form following the necessary requirements and mail directly to Commerce Insurance Company, 11 Gore Road, Webster, MA 01570.
* Please note we cannot use passbook savings accounts for your EFT deductions.
Paid In Full - All Policies
Pay the full premium at any time to avoid future or all finance fees or service charges.
Paid In Full - Personal Auto
Pay the full premium with New Business (effective 09/01/09 new business) or the full balance on the first renewal bill (effective 11/01/09 renewals) and no finance fee or service charge is applied. You will also receive an additional 5% discount on coverage parts 1-12 when the annual premium is paid in full.
11 Payment Plan - Personal Auto and Homeowners Policies
For new policies, we require a down payment followed by ten installments. If you are a renewal customer, premium is payable in eleven monthly installments. Service fees are included on each statement sent to you after the effective date of your policy.
Commercial Policies - Commercial policyholders are also eligible for the 11 Payment Plan. Applicable service fees or finance charges will be displayed on the premium invoices.
3 Payment Plan - Homeowners and Umbrella Policies
Premium is payable in three installments due at the start of the policy and every 90 days thereafter. Service fees are added to the last two bills.
- EFT Authorization Form
- Authorization and Direction to Disclose Policy Information
This form authorizes CIC to provide billing information to specified persons who are not named insureds on a particular policy.
The Commerce Insurance Company
Attn: Direct Bill Payment
11 Gore Rd.
Webster, MA 01570
Please include your policy number on your check.
Customer Service Representatives can be reached Monday through Friday from 8:00 a.m. to 6:00 p.m. at (800) 922-8276
Automated Account Information
Use your touch tone phone to receive account information 24 hours a day, seven days a week. Call (800) 922-8276. Select '2' for Billing, then press '2' to reach the automated billing information center.